If you're an installer of low carbon technologies such as heat pumps, you can now submit DNO connection applications directly from your Projects in Payaca!
We'll pre-fill your connection application with your details and your customer's
Your draft application progress is saved throughout, so you can come back to it at any time if you need to gather more information
We'll route the application to the appropriate DNO
We'll notify you when the DNO has made a decision on your application
Applications are limited to demand-side technologies for now, but watch this space for generation technologies such as solar and batteries...
If you're interested in this feature, please reach out so we can enable it for our account.
Head to the 'Projects' tab.
Click on the name of your project.
Click the 'Compliance' tab.
Here you will be able to view and create DNO Connection Applications.
Click 'Create application'. The form will already be populated with Basic Details about the project.
Scroll down to 'Property supply details' and start filling in information about the property.
If there are any existing devices on the property, you can add them to the application here. This includes any devices that are being replaced.
If you wish to add a new device, click on 'New devices' and fill in the information about any of the prospective new devices.
Press 'Add file' to select a Cut-Out image associated to the property.
Pick your chosen image and select 'Add file'.
Click 'Submit' to finalise your application.
Once submitted, you will be able to see the DNO applications and any previous applications that have been made.
The "STATUS" tab will show you the status of the application, this will update a few minutes after your application has been submitted.