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iPad is logging me out of Payaca
iPad is logging me out of Payaca

When trying to log into Payaca on iPad, I am immediately kicked out of my accounts

Felix Rusby avatar
Written by Felix Rusby
Updated over a week ago

If you are being kicked out of Payaca while accessing it via an iPad, this can be the symptom of an issue with the local storage on your device.

Fixing this is straight forward, but you will need to take difference steps depending the browser you are using.
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Safari

  1. Open Safari

  2. Click on the Safari menu and head to the Preferences page

  3. Click Privacy

  4. Then cookies and other website data

  5. Search for "payaca.com"

  6. Remove all data


Chrome

  1. Open web.payaca.com

  2. Click the three dots in top right hand cornder

  3. Click m'ore tools'

  4. Then 'developer tools'

  5. Head to the 'Application' tab. You may need to click the double arrow symbol:

  6. Hover over Local Storage and delete for payaca.com

This will now enable you to log into your Payaca account, and stay in. If you have any issues with this, please drop us a message on webchat, we'll get back to you as soon as we can.


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