Skip to main content
All CollectionsOffice usersGrowth plan features
How to configure emails to be sent from my domain
How to configure emails to be sent from my domain
Felix Rusby avatar
Written by Felix Rusby
Updated over a week ago

It's possible to configure your account so that any emails sent from Payaca use your chosen email address rather than a Payaca address.

For example, for a business called Bob's Builders, that business could set their account so that job booking confirmations are sent from [email protected] rather than [email protected].

Configure your emails

Use the drop-down at the top right of your screen and select "My company".

In the "Send emails from your own domain" section you will see a box in which you can input an email address.

Add the email address from which you want Payaca-generated emails to be sent.

Click "Add email address".

You can add more than one email address, however only one will be active at one time.

Check your emails. You should have received a confirmation email. Follow the link in this email to confirm your address.

Click "Verify domain" and follow the on-screen instructions to configure the necessary DNS records for your domain.

Please be aware that it's best to ask your IT people to help with this.

Once the necessary DNS records have been configured you can choose to set up multiple addresses.

If you do set up multiple addresses you can select which address to use via the "Customer-facing emails" drop-down.

Select the address you wish to use for outgoing emails.

Did this answer your question?