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How do I remove a payment that wasn't received?
How do I remove a payment that wasn't received?

Accidently marked an invoice as paid? Here is how to remove the payment

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Written by Chloe Duggan-Jones
Updated over a week ago

From the Projects view, select the Project the payment relates to.

Select the "Invoices/Payments" tab.

Under the Payments section, locate the payment you wish to remove. Click the 3 dots and select "Payment not received"

Payaca remove Payment not received

Click to "Mark payment as failed"

Payaca confirm remove payment

The payment will now show as failed, and will be removed from the invoice

Payaca remove payment from invoice
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