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How do I add new users to my account?
How do I add new users to my account?

How to purchase additional user seats and assign users

Felix Rusby avatar
Written by Felix Rusby
Updated over a week ago

Payaca subscriptions are charged on a per-user basis. This means any additional users you add to your subscription must be paid for first.

If you want help assigning or changing user roles, read our article on how to reassign or delete users.

To add an additional user you need to be on the desktop version of Payaca (you cannot do this on mobile)

If all your current user spaces are allocated you will first need to purchase another user seat on your subscription.

How to purchase additional user seats

First, click on your profile dropdown in the top right corner.

Click on "Manage subscription"

Click "Update plan"

Click the "+" icon and increase users to the desired number.

Click "Update subscription" and your plan will be updated and charged accordingly.

How to assign new users to empty user seats

First, click on the dropdown in the top right corner.

Click on "Users".

Click "Create User"

Input the required details into the form that is displayed. This is also your chance to decide what type of role you want the user to have in the account.

Click "Send invite".

The invited user will be sent an email and will be invited to verify their account.

They then need to create a password.

And add their mobile number.

Once complete the new user will appear in the user's section of your account.

For an explanation of the different permissions of user roles, read "What are user roles and how to use them".

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