Introduction to Direct Orders
You can now make orders directly with City Plumbing.
Orders will go directly into your City Plumbing online account.
This process saves time by eliminating manual purchase orders.
Automatic Purchase Order Creation
Purchase orders are created automatically.
They sync with your accounting software (Xero or QuickBooks).
Connecting Your City Plumbing Account
Go to the Connections page to connect your City Plumbing account.
Click on 'Connect City Plumbing'.
Accessing Materials for Your Project
Navigate to the Materials tab to access City Plumbing materials.
Check the stock availability for your project.
Adding Items to Your Order
Select items you need (e.g., heating equipment, solar items).
Add selected items to your order summary.
Creating a Purchase Order
Click on 'Create PO' to pull items into the purchase order.
Review stock availability and proceed.
Setting Delivery Options
Set the collection or delivery address (pre-populated options available).
Choose between delivery or collection options.
Finalising Your Order
Review the summary of items and prices before submitting.
Submit the order to create the purchase order.
Order Acknowledgment and Notifications
The order status will change to 'acknowledged'.
Receive updates on delivery status and notifications in-app.
Tracking Material Costs
The purchase order will convert to a purchase.
Track material costs without manual checks.
Viewing Submitted Orders
Access your City Plumbing online account to view submitted orders.
The process is now easier and more efficient.
Feedback
The new process simplifies ordering and provides live stock information.
Feedback is encouraged to improve the service.
My prices aren't showing correctly?
If the prices for your CIty Plumbing materials are not showing as you expect please make sure you verify the prices by signing into your account directly. In this video we walk you through the process.